FAQs Archive - Nino Marte Flooring

Q: What should I use to stop my furniture from scratching my floors?

Felt pads are wonderful for this, they are easily obtained and low cost. Stick pads on furniture at point of contact with the floor (i.e., chair legs, table legs, etc.), check and clean pads often to prevent dirt and debris from becoming trapped inside.

Q: How do I stop my wood floor from gapping and cupping?

The best way to keep your wood floors from gapping and cupping is to keep the relative humidity between 40-42% in the Ottawa region (humidity levels vary in different regions). Though most manufacturers recommend between 35-55%

Q: Can I use throw rugs on a hardwood floor?

Clean dirt and debris from under the rug regularly and occasionally move the rug around to prevent shading of the wood underneath. It is always recommended to use an underpad with any rug or carpet, and check that your rug doesn’t have a rough backing material that may scratch the floors surface.

Q: Can I refinish my engineered wood floor?

Depends on how thick wear layer is – depending on the thickness of the wear layer engineered floors can be sanded multiple times. The sanding and refinishing of an engineered wood floor is best done by an experienced hardwood flooring refinisher, following the manufacturers best practices.

Q: What to I do to remove scratches in my wood floor?

For deep scratches in site finished floors it is best to have a professional sand and refinish your floors. Some prefinished floors can be sanded and refinished depending on the thickness of their wear layer, when this is not possible, we replace any damaged boards with new ones.

Q: Will the colour of my floor change over time?

Yes. Oxidization occurs in wood as result of exposure to light and the elements, this will cause your wood to change colour over time. The extent of the colour change is dependent on the species of wood, where it is situated and what it is exposed to. Certain product finishes will also amber and oxidize over time.

Q: How long after sanding and refinishing a floor before I can walk on it?

It takes 2 hours for the floor to cure enough to be walked on, after 24 hours it is safe to move furniture back into the area. After 72 hours the stain should be about 75% cured. Don’t lay down any mats or carpets on the floor for 1 month, and don’t wash the floor with water for 2 weeks.