FAQs Archive - Page 2 of 3 - Nino Marte Flooring

Q: Can I install a solid wood floor over a concrete slab?

Generally, no you cannot install a solid wood floor over a concrete slab, as this may void any warranties on your floor; It is still possible to do, however requires several extra steps be taken to properly install.

Q: How long do I have to pay my bill?

Final payments are due the next business day after work is completed. Interest will be charge at 1% per week if payment is not received within 2 days of completion of work.

Q: Once I receive my quote, how does payment work?

We take a 50% deposit upfront, once the deposit has been paid materials will be ordered and the installation/delivery schedule booked. Upon delivery of materials another 25% of the total cost will be due. The remaining 25% is to be paid once all work is completed. What are my payment options? a. Debit (by phone or in person) b. Credit (by phone or in person) c. Cheques d. E-transfer e. Cash

Q: What is the difference between engineered wood flooring and solid wood flooring?

Engineered wood flooring is a composite material made of a filleted backing, a core of hardwood or plywood and a veneer wear layer, it is more stable in areas of fluctuating humidity and can be installed below grade (basements), you can also install radiant heating systems and install directly onto concrete or wooden substrates. Solid wood flooring is made from individual pieces of solid wood and should only be installed on a wooden subfloor, it is also recommended that you only install them above grade (upper floors) and avoid rooms with high humidity.

Q: Should I install a hardwood floor if I have pets?

The type of wood floor you buy, as well as the colour and the finish will be the most important factors in how much traffic the floor can take before showing significant scratches or wear.